Frequently asked questions
What is the return policy?
Returns can be easily started here. You have 30 days to return your items and will receive a free return label. This allows you to order multiple sizes and keep only the one that fits best—at no additional cost.
Are any purchases final sale?
We release products in drops and don’t restock. Once it’s gone, it’s gone, most items sell out very quickly.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Within Switzerland, orders typically arrive within 2–6 days. Across Europe, delivery takes up to 9 days depending on the carrier. For information on other countries or more detailed inquiries, please contact us. We sell worldwide!