After ordering
How do I start a return?
To start a return, you can contact us at pokaclothings.com. Please note that informations connected with the adress will be revealed after the start of a return. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
What should I do if my item is damaged or defective?
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.